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Getting Started
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General Questions
9
RemoteDesk - Agent Manual
What type of internet connection is required to run RemoteDesk?
Allowing RemoteDesk app on Mac OS Catalina 10.15
What should I do if RemoteDesk crashes?
I am unable to launch RemoteDesk
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Supervisor FAQ's
5
Can I customize configurations?
How long after a session is finished can I view the footage?
How do I tell whether or not an Agent has committed an infraction?
I see that an Agent has committed an infraction. What do I do now?
Video playback issues - Firefox
Organization FAQ's
3
Which VDIs are compatible with RemoteDesk?
RemoteDesk - Agent Manual
What do I need to do to take a Session using RemoteDesk?
Data Privacy and Security
6
Can RemoteDesk access saved passwords on my computer?
Can RemoteDesk access financial information saved on my computer?
What data can RemoteDesk access on my computer?
What happens when RemoteDesk is not on?
How to uninstall RemoteDesk from my computer?
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